Frequently Asked Questions
How do I reach you?
For more urgent concerns, you can best reach us via Instagram @_thedailybasis. For business inquiries, you can send an email to thedailybasisph@gmail.com.
What are your modes of payment?
We accept payments via GCash, Bank Transfer, and debit/credit card payments through Paypal.
What is your shipping scheme?
We ship in the Philippines nationwide and also internationally. Metro Manila orders (1-3 days) and provincial orders (3-7 days) are shipped through GOGOXPRESS. International orders (7-10 days) are shipped through DHL. You will also be notified with the tracking number, which you can monitor through the courier's website: https://app.gogoxpress.com/track/ https://www.ups.com/track
Are your pieces on-hand and ready to ship?
Yes, all pieces are on-hand unless stated otherwise as made-to-order/pre-order.
Do you offer repairs or replating?
Yes. We offer repairs and replating services, subject to an assessment of the piece. As each case may vary depending on its condition and the work required, please send us an Instagram DM at @_thedailybasis or email us at thedailybasisph@gmail.com with photos of your piece, and our team will be happy to assist you. Please note that repairs and replating are assessed on a case-by-case basis, and applicable fees, if any, will be communicated after assessment.